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AI System 'PulseCall' Reduces Burden in Medical Settings: Achieves Real-Time FHIR Record Writing

MSIS students win 2nd place at CSU AI Hackathon | California State University Long Beach

April 7, 2026California State University Long Beach

Summary

MSIS students Sejal Daterao and Harsha Vardhan won second place at the CSU AI Hackathon with 'PulseCall,' an AI system. This system automates tasks like appointment scheduling and prescription refills via patient calls, enabling real-time writing of FHIR R4 medical records.

Details

'PulseCall,' developed by Sejal Daterao and Harsha Vardhan, is an AI-powered system designed to alleviate administrative burden in hospital settings. The system can automatically execute multiple tasks—such as scheduling appointments, processing prescription refills, assessing urgency, and notifying providers—within two seconds during patient calls. A key feature is that the entire process operates end-to-end in a live environment, writing verifiable FHIR R4 medical records in real time, rather than using simulation. This provides a practical solution to significantly reduce the time nurses spend on intake calls (estimated at 30–40% of their time). The system demonstrates high value as proof of concept for standardization and automation within healthcare information exchange.

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