EHR Integration Onboarding Guide: PointClickCare and Epic Activation for SNFs

Details

This guide details the onboarding process for Electronic Health Record (EHR) integration in Skilled Nursing Facilities (SNFs). The first part outlines activating Sparkco AI's USCDI Connector with PointClickCare, requiring SNF administrators to submit a formal request via email template, emphasizing the use of official legal organization names. The second part focuses on hospital partners using Epic. It details how Sparkco AI’s FHIR application can be activated in Epic environments for referral processing. This process involves submitting an activation request with specific client IDs to Epic Vendor Services. Technically, this integration facilitates advanced capabilities beyond simple data transfer. These include securely pulling referrals and clinical context from Epic (using FHIR), normalizing medical codes such as medications (RxNorm) and diagnoses (SNOMED/ICD-10), performing eligibility checks, and automatically assembling prior authorization packets. The document serves as a practical example of implementing industry standards like FHIR for complex healthcare interoperability in the US market.