Cognizant Builds AI Agent Infrastructure for Healthcare and Travel

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Cognizant has expanded its reach in both travel and US healthcare by partnering with Travelport to embed Anthropic's cloud into travel retail platforms, and by launching an agent-based electronic pre-authorization API on the TriZetto Unify medical platform. A key development is Cognizant exposing its TriZetto services as headless, agent-supported APIs compliant with HL7 FHIR standards, while also supporting model context protocols. This positions their platform as core infrastructure for AI agents across multi-payer healthcare and large-scale travel transaction systems. This strategic move has the potential to reshape existing investment narratives in both sectors. The article notes that this development could potentially support better pricing power and recurring IP-driven revenue streams as customer adoption of AI increases in medical operations. However, it also cautions investors about risks such as negative effects from increased exposure to fixed pricing or intense competition leading to short-term price pressure. Financially, Cognizant projects revenues of $24.9 billion and profits of $3.1 billion by 2029, highlighting the potential for AI platforms to drive revenue growth while requiring careful consideration of market risks.